Customer Reviews


The reviews on this page were posted directly by our customers onto the website where we have been awarded

Excellent , highly recommended

09/12/2018 by CherylE-21

Our 2 dogs have been to cefn coed kennels a few times now ... and they love it . As soon as we arrive and they see Kim and Darren they get so excited . The kennels are lovely and clean , and they love their off lead runs . Kim and Darren are genuinely good people and we trust them implicitly. Our dogs are our babies and we have no worries boarding them there. They have comfy beds and heating . Darren sends us a video of the dogs whilst we are away which is lovely . No concerns whatsoever . It's so hard leaving your fur babies but knowing they are so well cared for makes it easier. Highly recommended


Outstanding *****

30/06/2018 by LouiseS-477

The best kennels by far we have ever used! Kim and Darren offer a truly first class service and genuinely look after and care for the dogs they have there as they do their own. Would not hesitate to recommend them. Fantastic off lead walks for the dogs and wonderful clean kennels. Home from home. Well done guys, keep it up. Louise and Richard Smith.


Simply the best!

18/04/2018 by WhiteClip32

Being new to the UK and searching for the perfect kennels for our furry four-legged children was a daunting task. What an absolute pleasure to have been mystically guided into the wonderful haven that Kim and Darren offer. Warm kennels, clean, beautiful location and filled with so much puppy love.
My little Spaniel - Lady is blind and our Standard Poodle Sebastian is the King of His Castle - So we needed a place that was just right. What a pleasure to be greeted by a couple that one can see immediately oozes passion for what they do. Our dogs found their home away from home! Upon collecting them, they were as happy and as healthy as if they were at home. Tails wagging all the way.
What a pleasure to have kennels that we have complete confidence in.
Lady and Sebs said that they will not go anywhere else - EVER!


Excellent kennels. Highly recommend

11/02/2018 by GreenClip90

Thank heavens for Kim and Darren. I was so stressed at leaving my misty but after a week I picked up a happy healthy pooch. The heated kennel was a bonus, clean , warm and dry . Misty loved her exercise as the area is safe and secure so plenty of offlead running....I received a lovely video of misty playing in the snow kindly emailed to me whilst I was away . On collection misty was delightedly playing with Darren which shows she had no compunction in being around him. Darren and Kim do what they can to personalise your dogs care . Genuine ppl, highly recommended .


Nowhere else will do for our pooches!

21/11/17 by LouiseB-303

Couldn't be happier with the quality of care and understanding Kim and Darren both take to look after our fur babies! Poppy especially doesn't trust people very easily and I know they have paid special attention to change this, in which she absolutely loves it here now! All 3 of our dogs love the heated kennels, as they cannot cope very well in the cold! They love the vast amount of space they can run around in too!
We love how honest you both are and wouldn't be happier going anywhere else! You absolutely put our minds at ease!! We recommend you guys to everyone!! Thank you so much!! We're so glad we found you!! See you soon!
Louise, Justin...
Poppy, Millie and Marv


We have one happy pooch!

21/10/17 by SheenaO-3

I was very unsure about leaving our dog with anyone until we met these guys. They are the perfect 'go to' when you need a place to stay for your pooch. He makes himself at home and loves going. They are friendly and yet professional. It certainly eased our worry when we decided on our first holiday. They get spoilt rotten. Including heating. Plus treats if you allow it. Our 9 year old puppy ( yes he thinks he is a puppy.. ) loves it there. Highly recommended! Great people. Lovely safe, secure surroundings. A must . X


Happy dogs!

04/09/17 by DonnaB-97

Our much loved Airedale terriers ( old woody & cheeky Lottie!) have stayed with Kim & Darren on many occasions over the past two years. Would never consider taking them anywhere else!
Have total peace of mind knowing they are looked after so well! Also know Kim & Darren will keep us informed if any problems arise! (Thankfully they've never needed to!)
Would recommend anyone who loves their dogs as much as we do, to give these kennels a try!
Happy dogs & happy owners!
Can I just say Kim & Darren haven't paid us or offered any discount for this review! But we can't recommend enough!
Donna & Billy Brown

The only place I'd take my dogs

18/03/17 by AimeeJ-12

We have two rescue dogs, Layla and Trigger, and the owners Kim and Darren are the only people I trust to look after them.
Neither had the greatest start to life, but Trigger in particular has issues with other dogs and men, but, he immediately took a shine to Darren.
Kim is more than happy to update you with pictures too, which is lovely.
They're both sighthounds who love to run and there is a safe field for them to play and get all of their energy out.
Every time we drop them off and pick them up, all of the kennels are spotless and it doesn't smell like dog at all.
I'd recommend Cefn Coed to absolutely everyone. Thanks Kim and Darren!


Best place for my dog while I'm away

08/01/17 by JordiF 

I work in Wales but I have to travel a lot, which means my dog has to be left at kennels quite often. I would, of course, prefer to be with the dog all the time, but since we found Cefn y coed kennels, I go and travel a lot more relaxed. Kim and Darren look after my dog Neula as if she was theirs. They only have 12 kennels, which means that even at peak time each dog gets a lot of attention. In fact, the best way to check how well-treated she is while at Cefn y coed is the fact that sometimes when I go to pick her up, she prefers to keep playing with Darren instead of jumping into the car!! Hehe!


Cefn Coed Kennels

29/11/16 by CarlO-7

After searching for the best Kennel for my Bruno I have to say I have finally found it. I have used the Kennel a number of times now and whilst I am away I do not worry about Bruno as it's like he's having a holiday whilst I'm working! Kim and Darren are excellent with Bruno and I can see this when I drop him off and pick him up in the way he behaves. I would highly recommend the Kennel! :-)


23/10/16 by LindaM-85

We have used Kim and Darren's services three times now, our pup seems happy to stay in their excellent care and we feel confident that our lovely girl is getting the very best of comfort and care while we are away. They provide a service we have not found in any other kennels which makes time away from Poppy easier to bear. She always seems happy when we collect her thanks to their care.  


First Class Kennels

17/09/16 by LauraH-94

Our Dog Bruno has boarded at Cefn Coed Kennels for the last two years and we have been more than happy with the service provided by Kim and Darren. On Bruno's last visit, he was taken ill (nothing to do with the kennels) and Kim and Darren were superb, providing daily phone updates, preparing bespoke meals recommended by the vet and sorting out the vet bill with the vet direct as we were away on holiday. This took the stress out of the situation for us and enabled us to enjoy the rest of our holiday. The kennels are like a home from home for Bruno. They are clean and spacious and he has a daily romp in the field with his favourite squeaky ball and oodles of fresh air! Kim and Darren are very affectionate and caring in their approach towards all of the dogs in their care, very much treating the dogs as if they were there own. We cannot recommend these kennels highly enough.

couldn't ask for more

21/08/16 by RoseS-16

Outstanding kennels and the owners Kim and Darren were fantastic with our 2 cocker spaniels Jenson and Biscuit. This was the first time in kennels for them and I couldn't of wished for a better service lovely clean comfortable kennels ,a fantastic field for them to exercise in ( and boy do my 2 need the exercise) and also an enclosed area where they can safely play. I think there may have been lots of treats too spoilt boys, If anyone out there is looking for a kennels for their dog I can't recommend CEFN COED highly enough simply brilliant. Thank you Kim and Darren we will see you again soon


Sensational service once again

22/04/16 by PeterD-80

Just picked up our German Shepard from her 10 night stay at cefn coed kennels. It's fair to say she didn't want to leave Darren and Kim, she loves it there with them. After a long search for the right kennel to meet our dogs needs we wouldn't choose anyone else to look after our dog when we go away.  

5 star treatment for our Diva Dog

31/03/16 by CherylH-7

We have an eleven year old shi-zhu, Charlie who has a mind and will of his own.
We haven't left him in kennels for quite a while so I was a little bit worried at leaving him for our short break. He has been known to nip and can be either an angel or a devil but obviously is very much loved.
Kim and Darren treated him with the respect he expects!!! And he was given his special diet that we provided. Only the best for Charlie and he came back as good as new and we now feel very happy to leave him for longer holidays, guilt free, knowing that the kennels are spotless and the dogs are walked and looked after exceptionally well. Very happy to recommend this lovely establishment to any other difficult dog owners as Kim and Darren are definitely dog lovers.


The very best in boarding kennels without a shadow of doubt!

08/03/16 by PaulL-53

Absolutely faultless kennels. The best around in my opinion. Our pups Yogi and Ralfi are so well looked after and cared for by Darren and Kim. Both our dogs always look good on checking out, this is great piece of mind knowing our best friends are being cared for in the best possible way whilst we are away. Huge exercise area too for our hairy friends to run around in. 10/10 all day long. Can't recommend this place enough. Thanks to Darren and Kim.


Great kennels even for naughty dogs!

03/03/16 by kpolley 

Kim and Darren look after our dog Benji, who has a lot of behavioural issues due to having a bad start in life and coming to us as a rescue dog. Benji loves them both, and we can relax knowing he's being well looked after and actually taken out for walks rather than just being let out into a yard. Benji recently had to stay for a month which we were really worried about, but we got sent photos of him on his adventures around the area and he really settled in during his time there. I find it a much better set up than other kennels as the dogs can't see each other so they don't wind each other up as much so end up much calmer. Kim and Darren are very understanding, great at responding to emails quickly, and have a good range of treats on hand!


First stay for my new puppy was a real success - highly recommend these kennels

29/12/15 by FionaM-5

My springer Daisy May Grace had her first kennel experience with Kim and Darren. Oh how she has thrived on her stay. I was nervous leaving behind my girl but Kim and Darren sent me a couple of emails and photos which reassured me Daisy was in safe hands. Thank you so much Kim and Darren.



15/12/15 by Karen1111 

Kim and Darren are fantastic hosts and I always feel comfortable leaving my two Bichons in their capable hands on their regular stays to Cefn Coed Kennels. The fact my dogs go eagerly running in with tails wagging speaks wonders and it's good to know they have a 'home from home' when I'm away.

The kennels and facilities are currently being upgraded which is fantastic; the dogs are always kept warm (heated kennels in winter) and I completely trust that they are being well looked after whilst I am away. All in all, a fantastic service and I would highly recommend!


10/10- We couldn't ask for more!

09/12/15 by SarahReynolds

I cannot praise Cefn Coed Kennels highly enough. Our retriever is a regular visitor and to see him bound from the car as we arrive relieves us of any guilt at leaving him- in fact he sulks and pines for Kim and Darren when we bring him home. The kennels are very clean and well kept (and amazingly no stinky doggy smell when he comes home!)
We always receive a warm welcome and would have no hesitation in recommending them.


Fantastic kennels  

07/12/15 by Unknown2180

A wonderful find, Kim and Darren are so kind and caring, looking after our young English Bull Terrier. I can't recommend them highly enough. We will definitely be back. Thank you so much.


Fantastic Caring Service

21/10/15 by Pauloz

Our 2 collies have stayed a number of times at Cefn Coed and Kim and Darren have looked after them fantastically well. They both like to get to know the dogs and give a real personal service and have been doing lots of improvement to the kennel buildings and surrounds since taking over the business. The dogs are able to get lots of exercise on the field behind the kennels which our dogs love. Great service and highly recommended.


Happy Kennels for Happy Dogs @ a great price

18/09/2015 by MarkS31

We have used cefn coed for a long time, and the service is the best we have experienced in the 9 yrs of being dog owners. Kim and Darren are welcoming, and really put so much effort into the kennels and the service provided. our dogs Ralph & Tinkers love going here, we would never use anywhere else!


Highly recommended

13/09/2015 by Lbottom

We have been taking our Border Terrier to stay at Cefn Coed for a few months since moving to the area. This is by far the best kennels we have ever used - Kim and Darren are friendly, professional and knowledgable. They really take the time to get to know your dog so that you have complete confidence that you will pick up a healthy, happy pet on your return. The kennels are spotlessly clean, lots of space for each dog and all the dogs there seem to be very much enjoying their stay! Highly recommended.


Very happy doggies

02/09/2015 by JoKet 

We have used the kennels in the past and Kim and Darren have given the place a fresh new look. They offer a friendly professional service and I have 2 happy dogs when they are dropped off and 2 happy dogs when they are picked up. Says it all for me!


Absolutely Fantastic

26/08/2015 by 

I cannot praise Kim and Darren highly enough for the way in which they looked after our boxer Marley. Marley has several issues which were dealt with through kindness, patience and experimentation - all to the benefit of Marley.I would recommend Cefn Coed kennels to anyone and everyone, I will certainly be using them again.Thank you so much Kim and Darren for the care and love shown to Marley during her stay with you - she will be back soon :-)


topsy dog

30/03/2015 by  

Just returned from a lovely break at hotel cefn coed. This is a small family run hotel just for dogs and recently has had a total refurb with newly painted walls, floors and metal gates to each appartment. The view from the rooms are magnificent onto open country side and plenty of fresh air. The rooms are well serviced with a cosy bed next to a lovely warm pipe. All guests have plenty of treats which i was disappointed not to have - strick istructions from my humans apparently :(. I had plenty of lovely walks and was totally pampered with all the attention I wanted. Bit of a let down now I am all in all a fab break and look forward to returning in june.


The best kennels we've ever used

by dazzoh11 

We have left our two german shepherd crosses with Kim & Darren a number of times since we moved to the area a few months back. They are always really well looked after and happy to have their holidays here; tails wagging when we drop them off and still going when we pick them up. They get plenty of walks and a lot of treats, and are as comfortable around Kim & Darren as they are around us, which is unusual for GSD's. The boarding facilities are always spotlessly clean and the dogs made comfortable, ours have a large double kennel so that they can be together with plenty of room. I wouldn't hesitate to recommend Cefn Coed and wouldn't dream of taking my dogs anywhere else.




This is by far and away the best hotel we have ever stayed in. Kim and Darren take fantastic care of us even to the point of upgrading our accommodation this time. The food and scenery are second to none and the walks are great too. Truly a "home from home". We love it.


Great Friendly kennels


I have been leaving my 2 labs at Cefn Coed for a number of years - at one stage for 3/4 nights almost every week due to work commitments. Kim and Darren always make the dogs feel welcome and the best recommendation I can give is that the dogs jump out of the car on arrival and rush in. I have never had a dog do that at any other kennels!


Happy dog, happy owner



My dog has boarded at Cefn Coed a number of times since Kim & Darren took over last year. They are working tirelessly to update the kennels, so that the dogs can enjoy excellent facilities. They are an extremely friendly & helpful couple and nothing seems too much trouble to ensure peace of mind. They care about the welfare of the dogs that are entrusted to them and I feel confident now that I can leave my dog without worrying. It was lovely to see my little fella running about (off lead) in the beautiful area surrounding the kennels. He was so obviously having fun in the photo's Kim sent on to me and is fine when he returns home.

It is a great relief to me, to be able to leave my well-loved little fellow, with such a responsible and caring couple.

I highly recommend these kennels.


Great kennels for my labrador pup!


We have a 7 month old labrador and wanted to get her used to going into kennels from an early age. I wanted to find somewhere that I could develop a long term relationship with so I wouldn't have to worry. Millie (my lab) has now been into Cefn Coed kennels 3 times once for a day to try her out and twice overnight the latest on 20/01/2015. On each occasion Kim (the owner) has been friendly, helpful and reassuring. Millie seems delighted to get to the kennels and likes Kim very much - a good sign! The kennels themselves are always very clean and fresh. Kim is currently undergoing extensive refurbishment so each time I visit something else has improved. Kim couldn't be more helpful with Millie's food and treat choices plus with walking her. As a working lab Millie needs plenty of exercise and so it is important that she has that chance - with acres of secure land I know that Kim can give it to her. I can recommend Cefn Coed kennels highly. Millie and I have already developed what is, I hope, a very long term relationship with Kim.


Probably the best kennels in North Wales. Don't let us tell you, just listen to our customers!